FAQ

Medicaid Managed Long Term Care programs, traditional Long Term Care Insurance policies and other insurance policies may cover cost of home care services Galaxy Home Care of New York City provides. Other sources of coverage may include private/self-pay, auto accident insurance, Worker’s Compensation Insurance, and various religious or social service organizations.

As a result of our consultation, a caregiver is assigned that has the necessary skills, experience and personality match to best serve the client’s needs. The caregiver can be available at your convenience.

Before care starts, our no obligation consultation gives opportunity to clients and family members to ask questions and learn more about our personalized home care services tailored to suit their individual needs.

In-home care services such as Companionship, Homemaking, Personal Care, and Live-in Care are provided by a caregiver who has the necessary skills and experience to best serve the client’s needs. Services requiring Skilled Nursing Care are provided by a registered nurse.

All caregivers are responsible for performing light housekeeping and errand services.

Galaxy Home Care of New York City never locks you into a contract. It’s an agreement for services and you are free to cancel it with proper notice – no questions asked. Our goal is to provide the best possible home care service.

Galaxy Home Care of New York City office staff is available 24 hours a day, 7 days a week, 365 days a year.

If your regular in-home caregiver is unavailable, the Client Care Coordinator will arrange another caregiver and will contact you. Our goal is to ensure that home care services are provided as expected.

Galaxy Home Care of New York City develops a written Plan of Care for each client based on an assessment of their needs. The Plan of Care is developed before providing service in cooperation and agreement with the client and family’s representative. The Plan of Care will be used to direct the caregiver in the delivery of in-home care services. Plan of Care is reviewed with the client and family periodically to ensure that the client is receiving the appropriate level of care and is pleased with the caregiver providing the care.

We never charge additional costs or fees. If there are changes, we always notify our clients well ahead of time.

Galaxy Home Care of New York City can provide companionship or personal care to residents at assisted living facilities and nursing homes who may need additional attention or personalized care on a private/self-pay basis.

In-home care services are available for as little as a few hours a visit up to 24 hours, 7 days a week, 365 days a year.

All our caregivers have passed a thorough reference and criminal background checks. They are bonded, insured and our employees, not subcontractors. We match your specific needs and requests to the skills and background of each caregiver to find the ideal match.

All of our caregivers have passed a thorough reference and criminal background checks. They are bonded, insured and our employees, not subcontractors. We match your specific needs and requests to the skills and background of each caregiver to find the ideal match.

While Galaxy Home Care of New York City tries to get the best possible match of skills and personality in a caregiver for your family, there are occasions when a different caregiver will need to be arranged. Galaxy Home Care of New York City conducts periodic follow-ups and if for any reason you want to change a caregiver, we will do so at no charge until you are completely satisfied.

First and foremost, all our caregivers are in-house specialists, i.e., they are directly employed with the company. We don’t outsource our services to subcontractors. Besides, all of them are duly trained professionals that have passed multiple checks.

Contact your local office and our consultants will kindly provide every bit of info on the services provided and the rates valid for your area.

Companion care is a non-medical service for seniors delivered by a skilled caregiver with all the right experience needed to cater to the client’s needs.

Galaxy Home Care personal care for the elderly ensures full-scale assistance with daily living needs. It embraces everything from individual hygiene services to support in the home routines.

Before you make a final decision on hiring a Galaxy Home Care personal assistant, you can take a no-obligation consultation and ask about everything you want to know about personal care at home in New York City. After that, we’ll find a caregiver to match your needs to a tee that will be available as soon as you need. 

Certain types of insurance policies can cover Galaxy Home Care New York City personal care. To learn more and figure out the details, contact our consultant.

Galaxy Home Care will work out an individual service plan for each client based on their personal needs and demands. The plan will serve as a guide for a caregiver and is regularly reviewed with the client and their families to make sure the client gets all appropriate services.

As a rule, in-home care for cancer patients in New York City is applicable for those  approved by therapists as homebound. Post-surgery cancer care is done in accordance with the care plan prepared with the involvement of a therapist as well.

Home health care for cancer patients in New York City heavily adds to the success of recovery. You may expect higher satisfaction from treatment, better healthcare outcomes, and faster recovery overall.

In the case of the elderly, age 65 and older, home healthcare  services for cancer patients in New York City are covered by the government under the related healthcare program. In other cases, medicare may be covered by the healthcare insurance of a patient.

The importance of home care assistance for cancer patients in New York City and other locations is often overlooked. However, it definitely adds to the quality of recovery and satisfaction of patients and families.

As a rule, in-home post-surgery care in New York City and other locations is prescribed by a therapist who approves a patient as a home-bound and delivered by home-care agencies having licensed caregivers.

Post-surgery home health care in New York City should agree to all the physical needs of a patient, ease their post-surgery life during the recovery period, and improve both treatment satisfaction and its outcomes.

Post-surgery in-home care in New York City for ones aged 65 or older is covered by governmental programs. Still, home-bound patients are also eligible for free assistance if their insurance plan covers it.

Of course, it is beneficial since you most likely will experience inconvenience performing your everyday duties, addressing your necessities, and, most importantly, fulfilling your post-operative routine. In-home care after surgery in New York City and, more importantly, professional caregivers with expertise are  what may make your life way easier. 

The kitchen can often be a dangerous and inaccessible place for numerous seniors. Because of this, the nutrition and quality of life of seniors often suffer. Our team ensures that seniors and disabled people can get high-quality meals regardless of their condition.

The cost of our cooking for seniors in their homes depends on how often this service is offered, the exact meal plan, and how extensive the provided services are. Some families may require such services on an ongoing basis, while others may need to get cooked meals occasionally. Please contact our team to get exact information on the cost of in-home cooking for the elderly.

It depends on the requirements of each client. Generally, disabled people receive a full range of meal preparation services — grocery shopping, preparing food, cooking a meal, and cleaning the kitchen.

The choice of a senior nutrition plan should depend on the health of an individual. For instance, a person with diabetes will have more restrictions in their diet compared to a person without this condition. A health checkup plays a crucial role in finding the right diet. Also, consulting our experts will help you make the right decision.

Medicare is quite limited when it comes to providing bathing services to individuals on an ongoing basis. It doesn’t cover daily living assistance, which includes showering, eating, dressing, going to the bathroom, or grooming. For this reason, many families turn to specialists, such as Galaxy Home Care to receive such services. 

If you are looking for senior grooming services in New York City, our team of caregivers at Galaxy Home Care is ready to provide them. We can create an individual plan for you or your loved one that will suit your schedule.

Bathing an elder requires you to be careful and considerate. It is important to help a person get in and out of the shower or bath by supporting them. Also, you should use products suitable for their skin and soft sponges that do not feel abrasive, as their skin can be sensitive.

You may consider ordering such services if you don’t have time to help your loved ones. The main reason people choose this service is because of how dangerous a bathroom can be for a frail person, especially one with health issues. Also, some individuals with mental health problems may need someone to remind them to bathe and provide them with additional help.

Our senior home care errand services in New York City are for anyone who doesn’t have the time, ability, or energy to complete a routine to-do list, especially the elderly, the disabled, those recovering from a disability, and other people with health-related issues. Entrust our personal assistants with the routine daily tasks of your loved ones and make life easier for them.

We at Galaxy Home Care provide a wide range of help and support for senior citizens. Our personal assistants help with daily living needs and household chores such as grocery shopping and buying other items, returning goods to the store and going to the laundry, contactless delivery, light housekeeping, getting medication prescriptions, and much more. We also provide assistance and accompaniment services such as full support with social activities, attending meetings together, organizing events and various bookings, accompaniment during travel, etc.

Before making a final decision on hiring a Galaxy Home Care personal assistant, our team members will conduct a free consultation for you. We will discuss your requests, needs, and conditions for further cooperation. When everything is agreed, we select for you or your loved ones a personal assistant in New York City who will fully meet your needs.

The price of cooperation depends on the location and time the assistants will spend providing services. Contact our operators to find out what the rate of our employees is and how much shopping and errand services for seniors in New York City will cost in your case. In addition, some types of insurance policies may cover Galaxy Home Care assistance services. Reach out to us or fill out the contact form to learn more and order services.

The Galaxy Home Care team provides fully personalized assistance to each client based on individual needs and requirements in routine personal errands. Our services are customizable — you tell us when, how, and what must be carried out, and your personal assistants will do it. Taking into account all your requests, we create a plan that will guide the assistants providing the best services.

Our medication reminder services in New York City are for everyone for whom medication is an integral part of daily life and who find it difficult to manage this process on their own. As a rule, seniors most often face this problem of non-compliance with the schedule prescribed by the doctors — they forget to take medicines on time, confuse pills, and do not follow dosages.

Adhering to the prescribed medication regimen at home is extremely important because missed or extra doses can lead to serious ​​complications and consequences for health. Patients who violate the schedule of taking medications face complications of the disease, overdosing, hospitalization, a decrease in functionality, and more. In addition, incorrect dosage can also cause an increase in the cost of further treatment. Our caregivers who provide senior reminder services for taking medication in New York City ensure that clients remember to take their medications, understand medication instructions correctly, take the right medicines, and do not stop treatment prematurely.

We provide fully flexible and customized caring services and offer a free initial consultation to agree on all the conditions for further cooperation. Each case is different, so we apply an individual approach, and our in-home personal assistants act according to your wishes and needs. We select a caregiver that fully meets the needs of patients.

The cost of our medication reminder services depends on the location and the amount of time that our staff will spend with the client. Reach out to our consultants to check the rate of our caregivers and calculate the cost of services for your elderly, disabled, or recovering loved one. Contact us to find out if your insurance policy covers Galaxy Home Care services and for more details.

Medication reminders are one of the key areas of Galaxy Home Care within our home care services. We make it easy for your loved ones to take their daily medications and follow a written medication schedule. Our caregivers fully control the medical treatment of the patient, taking care of the storage of drugs, obtaining prescriptions, making an appointment with a doctor, and more. The staff is guided by the prescribed plan, but always remains flexible for emergency assistance and schedule changes.

Yes, individuals often get in-home Parkinson’s disease care in New York City, and other locations without much of a need to be under constant supervision of a healthcare provider in a clinical setting.

No, it’s highly preferred that such individuals partner with a care home for Parkinson’s patients in New York City, because the disease may cause difficulty fulfilling everyday tasks or performing some basic movements.

Yes, depending on the stage of the disease, Parkinson’s care at home in New York City may be  of great use and even turn out to be mandatory.

Yes, it’s safe to say that Parkinson’s disease home care in New York City is intended primarily for patients who cannot have assistance from family members or are in the latter disease stages when skilled care is required.

New York City long-term care insurance depends on the age of the person, their physical condition, location, and possible additional care that this person requires. Contact Galaxy Home Care, and our experts will consult you on the precise cost of the insurance.

Yes, long-term care insurance definitely helps a lot. Professional care services will guide you or your beloved one through difficult times.

Yes, indeed. Such life insurance covers all the expenses entwined with skilled care at your apartment or in the facility.

If you are looking for high-quality care services, you should consider only companies with experience and expertise. At Galaxy Home Care, our team has the right qualification to offer dementia and Alzheimer’s caregiving services. To receive services provided by your specialists, you should simply contact our team, and we will consult you.

The cost of professional support depends on the type of services you choose and the stage of dementia. A person with this condition may require a full range of caregiving and medical services, or they may just need minor help at earlier stages. To find out the exact cost, please contact our team.

The Alzheimer’s Association is the most reliable information source for this condition. This organization collects the most recent research in this field. The information includes but is not limited to symptoms, management of the disease, services that patients require, ways to get support, and more.

One of the main reasons a family should consider an at-home provider of services is that they can be close to the person with Alzheimer’s. At the same time, an individual with this condition stays in their home, which can also have a positive effect on their emotional well-being.

A comprehensive approach works best for fall prevention. It includes resolving some health problems that may cause dizziness, finding the right medications, and making your house safer.

All you have to do to get a safety evaluation is contact our Galaxy Home Care team. We can consult you both over the phone and in person. The latter allows us to make the most accurate assessment to improve your living space and make it appropriate for elders.

The majority of in-home emergencies involve falls that happen on stairs or in bathrooms. For this reason, it is crucial to make these areas safe for seniors by installing rails and maybe even moving a senior to the first floor so that they don’t use stairs every day.

The cost depends on how extensive the required house modification is. We provide different types of consultations according to your needs. To get more detailed information about prices, please get in touch with our team.

The difference between heavy and light housekeeping for the elderly is in the difficulty of the work performed. For example, heavy housekeeping includes tasks such as moving heavy pieces of furniture, cleaning carpets, and washing windows. With light housekeeping for the elderly in New York City, you can delegate daily chores and keep your loved one’s home clean.

Even doing simple chores around the house can take a lot of energy when aging. For example, your loved one may find it difficult to cook meals and wash dishes several times a day. Senior housekeeping services in New York City can make life much easier for the elderly. A caregiver can determine what tasks the older person can handle independently and what they need help with. For example, a caregiver can perform duties such as vacuuming, washing the bathroom, and helping with pet care.

Light housekeeping involves helping with daily chores around the home. For example, light housekeeping services for seniors in New York City may include laundry, ironing, preparing meals, and other small services that an elderly person may ask for.

Respite care services include short-term care for the elderly, for example, when a full-time caregiver wants to take a short break or is otherwise unable to care for the person. You can order senior respite care service in New York City for a couple of hours in the evening or for several weeks. This care is available at home, in adult day centers, or in healthcare facilities.

Older adults often need around-the-clock care, and a family member should devote all their time to a loved one. However, caring for a senior is hard work, and from time to time, everyone requires a break. And that’s when respite care services come in handy.

The use of such services is individual. For example, professional respite care services for seniors in New York City can last from a few hours to several months. You can ask for help if you want a short vacation for a few days. But if you need to go away for a longer period, you can be sure that your loved one is in good hands too.

Our services are for everyone who suffers from urinary incontinence, which is usually the most common condition for older people. Such an unpleasant disease greatly limits the usual lifestyle of patients. Our services are meant to help your elderly loved ones or relatives remain as independent and active as possible, as well as to prevent dangerous complications and unpleasant consequences.

We use an individual and comprehensive approach, helping the suffering elderlies and their families cope with both physical and psychological inconvenience. Galaxy Home Care’s caregivers greatly facilitate the life of seniors with urinary incontinence and their relatives, taking full control over the health and well-being of the patient. Our assisted nurses are well-trained and empathic and provide the necessary treatment, care, comfort, and support to help the elderly maintain their dignity and active lifestyle.

To hire a caregiver for your elderly relative with urinary incontinence, just contact our managers. We will conduct a free initial consultation to discuss your case, agree on the terms of further cooperation, select the ideal nurse for you, and calculate the cost of our services. If you are wondering “how to find a personal assistant near me and especially for me”, Galaxy Home Care staff will select the best caregiver in the New York City that fully meets your wishes and needs.

The cost of emergency care can vary significantly. An emergency visit in the United States will cost you around $150-$3,000, depending on the type of injury or disease they should care for. The insurance company will return only part of this sum, as they mostly cover only basic ERs (not saying about the costs of additional care). For this reason, choosing our 24-hour care saves you money.

Emergency services can differ significantly depending on the situation. They may include wound treatment, administration of drugs, application of bandages, injections, and more.

Yes. Besides offering emergency elderly care in New York City, our Galaxy Home Care team also specializes in ongoing caregiving services and treatments. A person may need continuous support and procedures after their emergency situation, so we are here to provide such services.

The exact services depend on the diabetes type, its stage, and the patient’s individual needs. Those with progressed forms of diabetes require more extensive caregiving services. Others may only need meal planning and measuring of blood sugar levels.

Patients diagnosed with type 1 diabetes rely on taking insulin as a medication. Also, insulin therapy can be an important part of managing type 2 and gestational diabetes when other types of treatment don’t provide the necessary results. It helps control blood sugar levels to prevent further health problems.

Checking blood glucose levels is vital in diabetes, but seniors can often struggle with this task. They may forget or not know how to do this properly. They also require careful medication control. For this reason, hiring caregivers can help prevent the development of complications caused by diabetes. 

When left untreated, this disease can cause numerous health issues. This includes vision changes, heart disease, oral health issues, foot ulcers, nerve damage, kidney problems, and more. For this reason, getting an accurate diagnosis and managing diabetes is crucial.

It is important to receive services only from licensed professionals that use modern and proven rehabilitation techniques. If you are searching for home care for stroke patients in New York City, our team is here to help you.

Physical therapy designed according to the condition of a specific patient can significantly help with recovery. Also, a well-balanced diet with all the nutrients and receiving the right medications are crucial for recovery.

It all depends on the recovery process, the severity of the symptoms, and the level of independence a person has. They should certainly not live alone for months after a stroke, as this can be too dangerous.

There are a lot of resources and support options available for survivors, including medical and non-medical care (grooming, cleaning, cooking, etc.). The local in-home care for stroke patients in New York City that we provide is extensive and covers the needs of patients even with severe symptoms.