When an aging parent starts moving slower, relying on a walker, or hesitating on stairs, it hits hard. In New York, where daily life means steps, tight hallways, and busy sidewalks, limited mobility can turn “normal” errands into risky moments. And for families in Brooklyn, Queens, and Manhattan, the stress isn’t only safety – it’s also dignity, independence, and peace of mind.
Mobility changes often show up after a hospital stay, a fall, or just over time. Suddenly your parent skips outings, avoids visitors, or needs help with things they handled alone. That shift can be frustrating for them and heavy on you.

Adjusting to a New Pace

A lot of seniors don’t want help – not because they don’t need it, but because they’ve been independent their whole life. The key is support that feels respectful, not controlling.
At Galaxy Home Care, we’ve spent 25+ years helping NYC seniors stay safe at home without feeling like their life got “taken over.” Our caregivers assist with safe walking and transfers, bathing and dressing, meal prep, light housekeeping, companionship, and steady day-to-day support – in a Brooklyn brownstone, a Queens apartment, or a Manhattan high-rise.
A son we worked with told us:

“I live in another borough and can’t be there every day. Knowing my mom has someone patient, kind, and experienced with her – that changed everything for our family.”

Getting Around Without Driving

One of the biggest stress points is when a parent can’t drive anymore. In NYC, that can feel like their whole world just got smaller – doctor visits become complicated, church feels far, and even a quick grocery run turns into a problem.
Here’s the good news: their world doesn’t have to shrink – it just shifts. When needed, we can request a ride through Uber or Lyft to get your loved one to medical appointments, bring them to church or their favorite deli, help with errands, and make sure they get home safely. And it’s not just about the ride – our caregivers accompany your loved one wherever they need to go, helping them stay steady on sidewalks, manage bags, and feel confident in public. Little by little, “not driving” feels less scary when they realize they’re still connected to the places and routines they love.

Care That Fits Real NYC Families

Galaxy Home Care has been helping New York families for more than 25 years. Our aides are experienced, reliable, and used to the reality of city traffic, tight schedules, and last-minute changes. We work comfortably with private pay, long-term care insurance, and spend-down Medicaid, so you’re not left alone trying to figure out how to pay for the support your parent needs.
A few practical pointers when mobility starts slipping:

  • Watch for small changes: avoiding stairs, fewer outings, more “almost-falls”
  • Make safety upgrades in key spots first (bathroom, entryway, hallway lighting)
  • Keep routines alive: church, short visits, a favorite spot for lunch
  • Use rideshare as a tool – and have someone accompany them for confidence
  • Don’t wait for a crisis to bring in support

Limited mobility doesn’t mean your parent’s life has to get smaller. With the right support, they can stay safe, steady, and comfortable at home – in the neighborhood they love.

Ready to get help you can trust?

Call Galaxy Home Care to schedule a free, no-obligation in-home consultation in Brooklyn, Queens, or Manhattan. We’ll listen, answer questions, and help you choose the right level of care.

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    GALAXY HOME CARE OF Brooklyn, NY

    224 Kings Hwy, Brooklyn, NY 11223

    Tel: (718) 247-8300

    Fax: (718) 247-8301

    What Our Customers Say

    The best services in NYC . I tried with many everyone and everything. Dealing with Galaxy made my life and piece of mind too Ken care of. I recommend to all s

    Tony Versus Aug 19, 2025

    Thank you for amazing care and service! Staff is amazing and i cant be more grateful

    Allen Khaselev Jul 31, 2025

    Words cannot fully express to you how wonderful our family’s experience was with Galaxy Home Care, but I’ll try my best. My aunt fell and was admitted to truly horrific rehab center in Bay Ridge. The staff were mean, insensitive, and at times neglectful of her and the other patients in their care. I was there every day with her, but I was so scared to leave her at night. I was getting reports from her roommate that she was trying to climb out of bed and that the rehab staff were doing nothing to keep her safe. This prompted us to find a 24/7 bed side aid service which led us to Galaxy. They were super responsive, assigning her a night time aid on the same day we called and also getting coverage for her over a holiday weekend. The staff is all women, and they are very experienced in caring for people with dementia/Alzheimer’s. Many of the women were wonderful with my aunt, encouraging her to go to her PT/OT as well as getting her to participate in the nursing home social activities. While there were some that she preferred over others, most of the female aids that worked with my aunt knew what they were doing and were confident in taking over without me needing to show them how to be with her. We did have concerns over one aid (more a personality mismatch with my aunt), but the office coordinators and her case manager were wonderful in receiving our feedback and also worked to get staff that she did well with onto her schedule. I cannot thank Galaxy home care enough in helping my aunt during a really challenging time in her life. They also gave me peace of mind in (especially when I left at night) so I could rest and return during the days fully recharged. Thank you so much for the patient and loving care you gave to my aunt.

    Steph Salazar Jul 8, 2025

    (Translated by Google) Hello. I visited three offices this week. But this office stood out for its staff. Everyone who works here is very polite and kind. Document processing is very fast. Special thanks to Nadya. I recommend 🥰🥰🥰🥰. (Original) Здравствуйте. На этой неделе посетила три офиса. Но этот офис выделился рабочим персоналом.Все кто тут работают очень вежливые, добрые. Очень быстрое оформление документов . Спасибо Наде отдельное. Рекомендую 🥰🥰🥰🥰. Hello. I visited three offices this week. But this office stood out for its staff. Everyone who works here is very polite and kind. Very fast processing of documents. Special thanks to Nadya. I recommend 🥰🥰🥰🥰

    Nargiza Rakhimova Jun 23, 2025

    Azamat Sharipov is our contact person in this place he’s very professional , easy to talk to , knowledgeable and w always available and helpful when we have questions.. He’s passionate about his job ..

    Marcy Shaban Jun 12, 2025

    We love your service.

    Boris Kun Mar 27, 2025

    Great Agency with Great Team ❤️

    Laliko Maisi Feb 4, 2025

    compassionate, dedicated, helpful

    Deborah Gould Nov 21, 2024

    It is with great pleasure that I write this review about Galaxy Homecare. Choosing homecare for yourself your loved one is not easy and can be quite emotional too. Everyone at Galaxy made my experience wonderful. Starting with Ben, what can I say, the best person to help you navigate during these trying times and Natalie, an absolute treasure to the company. Of course, everyone else at Galaxy as well. Their home care personnel are top notch!! I highly recommend Galaxy Home care for you or your loved one!! Thank you.

    Donna Saponaro Oct 31, 2024

    I can't say enough about the service Ben at Galaxy provided to ensure I had the best care possible for my 89 year old father who had dimentia and also took a fall recently. Ben took the time to really understand our needs as a family, given the challenging circumstances with his recent fall that immobilized my father to a degree. We were given the services of Kalu Odin whom for a month, who took care of my father like he was his own son, and I felt Kalu to be part of the family. He was absolutely attentive in every aspect and truly helped my father's recovery process. He loves what he does, and it shows with his empathy and his diligence with dad, who took a great liking to Kalu. Dad is doing much better, and I attribute that to Kalu ,Ben, and the Galaxy team!

    Wais Achikzad Oct 11, 2024

    I can't say enough about how wonderful Galaxy Home Care was for my father. They were extremely responsive to our need for an immediate Aide and the Aides that helped him were amazing! We could not have asked for more caring, knowledgable, helpful, trustworthy and overall wonderful people.

    Ellen Mandel Sep 30, 2024

    Galaxy Home Care came into my life when my mother was sent home from a SNF in no shape to be left alone. Ben explained how the agency could help. We have met many kind, caring HHA's. If I ever need to use an agency again, I would definitely contact Galaxy Home Care.

    Kymberly Cameron Apr 11, 2024

    Very pleasant experience and a special thanks to Nadya and Georgianne ❣️ both of whom took excellent care of my dad...he adored the two of you.....I.appreciate you both! And to Ben who was efficient and caring as well🙂

    Kim Newman Jan 25, 2024

    Good and friendly professional staff thank you for all your help

    Olena Moroz Jan 25, 2024

    Very good agency and the people there are so nice 🥰🥰

    salmouna salma Oct 24, 2023

    Thank you for taking care of my Mother!

    Alex Mogilner Apr 21, 2022

    One of the the best agencies in Brooklyn!!

    Gennady Gelfand Oct 1, 2023

    Everyone is very helpful, especially Ben Kalika, who is always available or, if he is with another client, always calls you back immediately. And, the aide who worked with my mother, Guerlyne Jean Baptiste, is a wonderful, caring and compassionate person with great skills in working with elderly people. I could not have asked for more. Thank you.

    Barbara Guinan Sep 19, 2023

    The Galaxie home care staff is exceptional and they know how to treat their employee. I personally was very happy to receive a card from Galaxie home care on my birthday. I really appreciated, Gene, Olga they are too nice.

    Mirlene Tranquille pierre Nov 1, 2022

    Wonderful service. Great staff. Kind and caring.

    Mike Mogilner Nov 7, 2022

    Supporting office with great qualified home attendants. My mother is being taken care of 24/7.

    Nataliya Stanetsky Jul 7, 2022

    Fantastic service. Truly caring people that go above and beyond for your loved ones.

    Evan L Apr 19, 2022

    Galaxy Home Care provides an amazing service for older people, their caregivers and nurses are doing a wonderful job taking care of our parents. Thank you so much. Highly recommend!!!

    Emily Itskov Apr 19, 2022

    Wonderful service and great care for elderly. Galaxy Home cares and always avaliable to help. Forever grateful for the work that they do.

    Anastasiya Siniakovich Apr 19, 2022

    Galaxy Home Care is a life savior for our family. My mom suffered a devastating stroke in December rendering her handicapped and unable to live on her own. Navigating the Medicaid/Medicare maze became my full time job yielding very little results. If it wasn’t for the super knowledgeable, compassionate and overall professional Galaxy team, I still would have no dependable home care solution for my mom. They jumped through so many hoops and made everything work. Finally, somebody had my back! Thanks to Galaxy Home Care, they found a perfect home attendant for my mom, guided me through securing supplemental at-home services for her, and continue to provide lots of support and guidance as we move forward. Thank you, Galaxy Home Care!

    Anya Boroditsky Apr 19, 2022

    Great staff and customer service!

    B Fl Apr 19, 2022

    Exceptional service!!! Provided a higher quality of life for my granny, uplifted her and kept her entertained. The house was sparkling and all tasks that were requested have been completed. Thank you guys so much!!!

    Vlad Negrich Apr 19, 2022

    Galaxy took care of my grandmother, their amazing staff and administration provided top notch care. Put smiles on our whole family faces in the most difficult time for us all. Thank you alana and galaxy!!!!!

    Alex N. Sitnik Apr 19, 2022

    When your close elderly family members are in need of daily assistance, often we are not prepared for all the red tape, financial and personal decisions that come with it. Galaxy has been caring, professional and very accommodating with all of our requests. We feel very fortunate to be able to work with them.

    Karina Srulevich Apr 18, 2022