In New York City, life moves fast. But for many seniors living in Brooklyn walk-ups, Queens family homes, or Manhattan apartments, chronic pain slows everything down. It drains energy, steals sleep, and quietly pushes people into isolation. Too often, older adults brush it off as “just getting older” and keep their discomfort to themselves so they don’t worry their family.
The truth is simple: pain is not a normal part of aging. And no one should have to sit with it alone.

When Pain Becomes Part of Everyday Life

At Galaxy Home Care, we see this every day. For more than 25 years, our caregivers have been stepping into New York homes and helping seniors live with dignity, comfort, and a sense of control – even while managing serious illness or long-term pain. Palliative care at home isn’t about giving up. It’s about making each day easier, calmer, and more livable.
Chronic pain shows up in quiet ways. A senior may move less, eat less, or sleep poorly. They might seem more irritable or withdrawn, or avoid things they used to enjoy, like bathing, walking outside, or even talking on the phone. Emotional shifts often come along for the ride – anxiety, low mood, confusion, or restlessness. Families notice something’s “off,” but can’t always put a finger on it.
This is where palliative home care makes a real difference. Unlike hospice, palliative care focuses on comfort and quality of life at any stage of illness. Our caregivers support seniors right where they feel safest – at home – helping manage daily routines, watching for changes, coordinating with family, and making sure pain doesn’t quietly take over someone’s world.
One Manhattan daughter recently told us:

“I live uptown, my mom is in Brooklyn, and I can’t be there every day. Galaxy gave us peace of mind. Their caregiver noticed when my mom’s pain was getting worse before any of us did. That changed everything.”

How Galaxy Home Care Supports New York Families

What makes Galaxy different is experience – and heart. Our caregivers are well-trained, deeply compassionate, and used to working with New Yorkers from all walks of life. We support private-pay clients, long-term care insurance, and Medicaid spend-down cases, guiding families through the process without judgment or pressure. We know the system, and more importantly, we know people.
Palliative care often starts with small, practical adjustments. Helping a senior pace their day so pain doesn’t spike. Making sure medications are taken correctly and on time. Encouraging gentle movement, hydration, and rest. Being present during moments of discomfort so seniors don’t feel scared or alone. These small moments add up to better days – and quieter nights.
If you’re starting this conversation with a loved one, keep it human. Ask simple questions. Listen to the words they use to describe their pain. Let them know you’re glad they spoke up. And don’t wait until things feel unmanageable – early support can prevent pain from taking over daily life.
For families across Brooklyn, Queens, and Manhattan, Galaxy Home Care is here to help make home a place of relief again. Because comfort matters. And in this city, no one should have to suffer in silence.

A Few Practical Pointers You Can Use This Week

  • Keep a simple “pain note” for 7 days: when it shows up, what makes it worse, what helps (heat, rest, walking, food), and whether sleep is getting disrupted.
  • Bring specifics to the doctor: instead of “she hurts a lot,” say “pain spikes after bathing,” or “legs cramp every night around 2 a.m.”
  • Watch for quiet red flags: skipping meals, avoiding showers, canceling plans, staying in bed longer, or a sudden mood change can be pain talking.
  • Make the home easier on the body: clear clutter, improve lighting, add a grab bar or shower chair if needed, and keep essentials within easy reach.
  • Don’t tough it out alone: if you’re juggling work and family across Brooklyn/Queens/Manhattan, set up consistent help so care isn’t only “when there’s a crisis.”
  • Ask about coverage early: whether it’s private pay, long-term care insurance, or Medicaid spend-down, getting clarity upfront reduces stress later.

If your loved one is dealing with chronic pain and you want support that feels steady, respectful, and truly human, Galaxy Home Care is here for you. We serve families across Brooklyn, Queens, and Manhattan with experienced caregivers and flexible care options. Call us today or request a free consultation to talk through what’s going on and build a plan that brings real relief at home.

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    GALAXY HOME CARE OF Brooklyn, NY

    224 Kings Hwy, Brooklyn, NY 11223

    Tel: (718) 247-8300

    Fax: (718) 247-8301

    What Our Customers Say

    The best services in NYC . I tried with many everyone and everything. Dealing with Galaxy made my life and piece of mind too Ken care of. I recommend to all s

    Tony Versus Aug 19, 2025

    Thank you for amazing care and service! Staff is amazing and i cant be more grateful

    Allen Khaselev Jul 31, 2025

    Words cannot fully express to you how wonderful our family’s experience was with Galaxy Home Care, but I’ll try my best. My aunt fell and was admitted to truly horrific rehab center in Bay Ridge. The staff were mean, insensitive, and at times neglectful of her and the other patients in their care. I was there every day with her, but I was so scared to leave her at night. I was getting reports from her roommate that she was trying to climb out of bed and that the rehab staff were doing nothing to keep her safe. This prompted us to find a 24/7 bed side aid service which led us to Galaxy. They were super responsive, assigning her a night time aid on the same day we called and also getting coverage for her over a holiday weekend. The staff is all women, and they are very experienced in caring for people with dementia/Alzheimer’s. Many of the women were wonderful with my aunt, encouraging her to go to her PT/OT as well as getting her to participate in the nursing home social activities. While there were some that she preferred over others, most of the female aids that worked with my aunt knew what they were doing and were confident in taking over without me needing to show them how to be with her. We did have concerns over one aid (more a personality mismatch with my aunt), but the office coordinators and her case manager were wonderful in receiving our feedback and also worked to get staff that she did well with onto her schedule. I cannot thank Galaxy home care enough in helping my aunt during a really challenging time in her life. They also gave me peace of mind in (especially when I left at night) so I could rest and return during the days fully recharged. Thank you so much for the patient and loving care you gave to my aunt.

    Steph Salazar Jul 8, 2025

    (Translated by Google) Hello. I visited three offices this week. But this office stood out for its staff. Everyone who works here is very polite and kind. Document processing is very fast. Special thanks to Nadya. I recommend 🥰🥰🥰🥰. (Original) Здравствуйте. На этой неделе посетила три офиса. Но этот офис выделился рабочим персоналом.Все кто тут работают очень вежливые, добрые. Очень быстрое оформление документов . Спасибо Наде отдельное. Рекомендую 🥰🥰🥰🥰. Hello. I visited three offices this week. But this office stood out for its staff. Everyone who works here is very polite and kind. Very fast processing of documents. Special thanks to Nadya. I recommend 🥰🥰🥰🥰

    Nargiza Rakhimova Jun 23, 2025

    Azamat Sharipov is our contact person in this place he’s very professional , easy to talk to , knowledgeable and w always available and helpful when we have questions.. He’s passionate about his job ..

    Marcy Shaban Jun 12, 2025

    We love your service.

    Boris Kun Mar 27, 2025

    Great Agency with Great Team ❤️

    Laliko Maisi Feb 4, 2025

    compassionate, dedicated, helpful

    Deborah Gould Nov 21, 2024

    It is with great pleasure that I write this review about Galaxy Homecare. Choosing homecare for yourself your loved one is not easy and can be quite emotional too. Everyone at Galaxy made my experience wonderful. Starting with Ben, what can I say, the best person to help you navigate during these trying times and Natalie, an absolute treasure to the company. Of course, everyone else at Galaxy as well. Their home care personnel are top notch!! I highly recommend Galaxy Home care for you or your loved one!! Thank you.

    Donna Saponaro Oct 31, 2024

    I can't say enough about the service Ben at Galaxy provided to ensure I had the best care possible for my 89 year old father who had dimentia and also took a fall recently. Ben took the time to really understand our needs as a family, given the challenging circumstances with his recent fall that immobilized my father to a degree. We were given the services of Kalu Odin whom for a month, who took care of my father like he was his own son, and I felt Kalu to be part of the family. He was absolutely attentive in every aspect and truly helped my father's recovery process. He loves what he does, and it shows with his empathy and his diligence with dad, who took a great liking to Kalu. Dad is doing much better, and I attribute that to Kalu ,Ben, and the Galaxy team!

    Wais Achikzad Oct 11, 2024

    I can't say enough about how wonderful Galaxy Home Care was for my father. They were extremely responsive to our need for an immediate Aide and the Aides that helped him were amazing! We could not have asked for more caring, knowledgable, helpful, trustworthy and overall wonderful people.

    Ellen Mandel Sep 30, 2024

    Galaxy Home Care came into my life when my mother was sent home from a SNF in no shape to be left alone. Ben explained how the agency could help. We have met many kind, caring HHA's. If I ever need to use an agency again, I would definitely contact Galaxy Home Care.

    Kymberly Cameron Apr 11, 2024

    Very pleasant experience and a special thanks to Nadya and Georgianne ❣️ both of whom took excellent care of my dad...he adored the two of you.....I.appreciate you both! And to Ben who was efficient and caring as well🙂

    Kim Newman Jan 25, 2024

    Good and friendly professional staff thank you for all your help

    Olena Moroz Jan 25, 2024

    Very good agency and the people there are so nice 🥰🥰

    salmouna salma Oct 24, 2023

    Thank you for taking care of my Mother!

    Alex Mogilner Apr 21, 2022

    One of the the best agencies in Brooklyn!!

    Gennady Gelfand Oct 1, 2023

    Everyone is very helpful, especially Ben Kalika, who is always available or, if he is with another client, always calls you back immediately. And, the aide who worked with my mother, Guerlyne Jean Baptiste, is a wonderful, caring and compassionate person with great skills in working with elderly people. I could not have asked for more. Thank you.

    Barbara Guinan Sep 19, 2023

    The Galaxie home care staff is exceptional and they know how to treat their employee. I personally was very happy to receive a card from Galaxie home care on my birthday. I really appreciated, Gene, Olga they are too nice.

    Mirlene Tranquille pierre Nov 1, 2022

    Wonderful service. Great staff. Kind and caring.

    Mike Mogilner Nov 7, 2022

    Supporting office with great qualified home attendants. My mother is being taken care of 24/7.

    Nataliya Stanetsky Jul 7, 2022

    Fantastic service. Truly caring people that go above and beyond for your loved ones.

    Evan L Apr 19, 2022

    Galaxy Home Care provides an amazing service for older people, their caregivers and nurses are doing a wonderful job taking care of our parents. Thank you so much. Highly recommend!!!

    Emily Itskov Apr 19, 2022

    Wonderful service and great care for elderly. Galaxy Home cares and always avaliable to help. Forever grateful for the work that they do.

    Anastasiya Siniakovich Apr 19, 2022

    Galaxy Home Care is a life savior for our family. My mom suffered a devastating stroke in December rendering her handicapped and unable to live on her own. Navigating the Medicaid/Medicare maze became my full time job yielding very little results. If it wasn’t for the super knowledgeable, compassionate and overall professional Galaxy team, I still would have no dependable home care solution for my mom. They jumped through so many hoops and made everything work. Finally, somebody had my back! Thanks to Galaxy Home Care, they found a perfect home attendant for my mom, guided me through securing supplemental at-home services for her, and continue to provide lots of support and guidance as we move forward. Thank you, Galaxy Home Care!

    Anya Boroditsky Apr 19, 2022

    Great staff and customer service!

    B Fl Apr 19, 2022

    Exceptional service!!! Provided a higher quality of life for my granny, uplifted her and kept her entertained. The house was sparkling and all tasks that were requested have been completed. Thank you guys so much!!!

    Vlad Negrich Apr 19, 2022

    Galaxy took care of my grandmother, their amazing staff and administration provided top notch care. Put smiles on our whole family faces in the most difficult time for us all. Thank you alana and galaxy!!!!!

    Alex N. Sitnik Apr 19, 2022

    When your close elderly family members are in need of daily assistance, often we are not prepared for all the red tape, financial and personal decisions that come with it. Galaxy has been caring, professional and very accommodating with all of our requests. We feel very fortunate to be able to work with them.

    Karina Srulevich Apr 18, 2022