Effective Date: 4/14/2026
Galaxy Home Care is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
When you interact with our website, we may collect certain information to better serve you. This includes personal information such as your name, phone number, and email address when you voluntarily submit it through our contact forms or request information pages.
We may also automatically collect limited technical information such as your IP address, browser type, domain, and Internet Service Provider (ISP). This data helps us analyze website traffic, improve functionality, and enhance your overall experience.
The information we collect is used solely to provide you with the services you request and to communicate with you effectively. This may include responding to inquiries, scheduling or confirming appointments, and providing updates related to your care or services.
We do not use your personal information for unrelated purposes, and we take appropriate measures to ensure your data is handled securely.
By providing your phone number through our website, you consent to receive text messages (SMS/MMS) from Galaxy Home Care regarding your appointments, services, and important updates.
Message frequency may vary depending on your interaction with our services.
Message and data rates may apply based on your mobile carrier plan.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly using the information below.
Galaxy Home Care respects your privacy and does not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Your information, including your phone number, is used strictly to communicate with you regarding the services you have requested.
We may only share information when required by law or when necessary to protect our rights, comply with legal obligations, or ensure the safety of our clients and the public.
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While no system can be guaranteed to be completely secure, we strive to use commercially acceptable means to protect your data.
Our website may contain links to external websites for your convenience. Galaxy Home Care is not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If such information is discovered, we will take appropriate steps to delete it.
We reserve the right to terminate or restrict access to our services if we suspect fraudulent, abusive, or illegal activity. Such actions may also be reported to law enforcement authorities when appropriate.
We may disclose personal information when required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users or the public.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant updates will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Galaxy Home Care
224 Kings Highway, Brooklyn, NY 11223
Phone: 718-247-8300
Email: info@galaxyhomecareny.com
Website: https://galaxyhomecareny.com/request-more-information
This place saved my mothers life! Ben and his team are incredible! So easy to work with, such incredible communication, and personal feel!! I called on a Saturday morning and he had a home health aide at my mother’s house by 8pm! I am beyond grateful for their expertise and fast service! Thank you!!!
Shoshana Seid Mar 30, 2026
Ben and company did a great job supplying aids to help my mom. While her needs were continually changing, Ben was flexible and did his best to staff the positions.
Stephen B. Mar 25, 2026
The best services in NYC . I tried with many everyone and everything. Dealing with Galaxy made my life and piece of mind too Ken care of. I recommend to all s
Tony Versus Aug 19, 2025
Thank you for amazing care and service! Staff is amazing and i cant be more grateful
Allen Khaselev Jul 31, 2025
Words cannot fully express to you how wonderful our family’s experience was with Galaxy Home Care, but I’ll try my best. My aunt fell and was admitted to truly horrific rehab center in Bay Ridge. The staff were mean, insensitive, and at times neglectful of her and the other patients in their care. I was there every day with her, but I was so scared to leave her at night. I was getting reports from her roommate that she was trying to climb out of bed and that the rehab staff were doing nothing to keep her safe. This prompted us to find a 24/7 bed side aid service which led us to Galaxy. They were super responsive, assigning her a night time aid on the same day we called and also getting coverage for her over a holiday weekend. The staff is all women, and they are very experienced in caring for people with dementia/Alzheimer’s. Many of the women were wonderful with my aunt, encouraging her to go to her PT/OT as well as getting her to participate in the nursing home social activities. While there were some that she preferred over others, most of the female aids that worked with my aunt knew what they were doing and were confident in taking over without me needing to show them how to be with her. We did have concerns over one aid (more a personality mismatch with my aunt), but the office coordinators and her case manager were wonderful in receiving our feedback and also worked to get staff that she did well with onto her schedule. I cannot thank Galaxy home care enough in helping my aunt during a really challenging time in her life. They also gave me peace of mind in (especially when I left at night) so I could rest and return during the days fully recharged. Thank you so much for the patient and loving care you gave to my aunt.
Steph Salazar Jul 8, 2025
(Translated by Google) Hello. I visited three offices this week. But this office stood out for its staff. Everyone who works here is very polite and kind. Document processing is very fast. Special thanks to Nadya. I recommend 🥰🥰🥰🥰. (Original) Здравствуйте. На этой неделе посетила три офиса. Но этот офис выделился рабочим персоналом.Все кто тут работают очень вежливые, добрые. Очень быстрое оформление документов . Спасибо Наде отдельное. Рекомендую 🥰🥰🥰🥰. Hello. I visited three offices this week. But this office stood out for its staff. Everyone who works here is very polite and kind. Very fast processing of documents. Special thanks to Nadya. I recommend 🥰🥰🥰🥰
Nargiza Rakhimova Jun 23, 2025
Azamat Sharipov is our contact person in this place he’s very professional , easy to talk to , knowledgeable and w always available and helpful when we have questions.. He’s passionate about his job ..
Marcy Shaban Jun 12, 2025
We love your service.
Boris Kun Mar 27, 2025
Great Agency with Great Team ❤️
Laliko Maisi Feb 4, 2025
compassionate, dedicated, helpful
Deborah Gould Nov 21, 2024
It is with great pleasure that I write this review about Galaxy Homecare. Choosing homecare for yourself your loved one is not easy and can be quite emotional too. Everyone at Galaxy made my experience wonderful. Starting with Ben, what can I say, the best person to help you navigate during these trying times and Natalie, an absolute treasure to the company. Of course, everyone else at Galaxy as well. Their home care personnel are top notch!! I highly recommend Galaxy Home care for you or your loved one!! Thank you.
Donna Saponaro Oct 31, 2024
I can't say enough about the service Ben at Galaxy provided to ensure I had the best care possible for my 89 year old father who had dimentia and also took a fall recently. Ben took the time to really understand our needs as a family, given the challenging circumstances with his recent fall that immobilized my father to a degree. We were given the services of Kalu Odin whom for a month, who took care of my father like he was his own son, and I felt Kalu to be part of the family. He was absolutely attentive in every aspect and truly helped my father's recovery process. He loves what he does, and it shows with his empathy and his diligence with dad, who took a great liking to Kalu. Dad is doing much better, and I attribute that to Kalu ,Ben, and the Galaxy team!
Wais Achikzad Oct 11, 2024
I can't say enough about how wonderful Galaxy Home Care was for my father. They were extremely responsive to our need for an immediate Aide and the Aides that helped him were amazing! We could not have asked for more caring, knowledgable, helpful, trustworthy and overall wonderful people.
Ellen Mandel Sep 30, 2024
Galaxy Home Care came into my life when my mother was sent home from a SNF in no shape to be left alone. Ben explained how the agency could help. We have met many kind, caring HHA's. If I ever need to use an agency again, I would definitely contact Galaxy Home Care.
Kymberly Cameron Apr 11, 2024
Very pleasant experience and a special thanks to Nadya and Georgianne ❣️ both of whom took excellent care of my dad...he adored the two of you.....I.appreciate you both! And to Ben who was efficient and caring as well🙂
Kim Newman Jan 25, 2024
Good and friendly professional staff thank you for all your help
Olena Moroz Jan 25, 2024
Very good agency and the people there are so nice 🥰🥰
salmouna salma Oct 24, 2023
Thank you for taking care of my Mother!
Alex Mogilner Apr 21, 2022
One of the the best agencies in Brooklyn!!
Gennady Gelfand Oct 1, 2023
Everyone is very helpful, especially Ben Kalika, who is always available or, if he is with another client, always calls you back immediately. And, the aide who worked with my mother, Guerlyne Jean Baptiste, is a wonderful, caring and compassionate person with great skills in working with elderly people. I could not have asked for more. Thank you.
Barbara Guinan Sep 19, 2023
The Galaxie home care staff is exceptional and they know how to treat their employee. I personally was very happy to receive a card from Galaxie home care on my birthday. I really appreciated, Gene, Olga they are too nice.
Mirlene Tranquille pierre Nov 1, 2022
Wonderful service. Great staff. Kind and caring.
Mike Mogilner Nov 7, 2022
Supporting office with great qualified home attendants. My mother is being taken care of 24/7.
Nataliya Stanetsky Jul 7, 2022
Fantastic service. Truly caring people that go above and beyond for your loved ones.
Evan L Apr 19, 2022
Galaxy Home Care provides an amazing service for older people, their caregivers and nurses are doing a wonderful job taking care of our parents. Thank you so much. Highly recommend!!!
Emily Itskov Apr 19, 2022
Wonderful service and great care for elderly. Galaxy Home cares and always avaliable to help. Forever grateful for the work that they do.
Anastasiya Siniakovich Apr 19, 2022
Galaxy Home Care is a life savior for our family. My mom suffered a devastating stroke in December rendering her handicapped and unable to live on her own. Navigating the Medicaid/Medicare maze became my full time job yielding very little results. If it wasn’t for the super knowledgeable, compassionate and overall professional Galaxy team, I still would have no dependable home care solution for my mom. They jumped through so many hoops and made everything work. Finally, somebody had my back! Thanks to Galaxy Home Care, they found a perfect home attendant for my mom, guided me through securing supplemental at-home services for her, and continue to provide lots of support and guidance as we move forward. Thank you, Galaxy Home Care!
Anya Boroditsky Apr 19, 2022
Great staff and customer service!
B Fl Apr 19, 2022
Exceptional service!!! Provided a higher quality of life for my granny, uplifted her and kept her entertained. The house was sparkling and all tasks that were requested have been completed. Thank you guys so much!!!
Vlad Negrich Apr 19, 2022
Galaxy took care of my grandmother, their amazing staff and administration provided top notch care. Put smiles on our whole family faces in the most difficult time for us all. Thank you alana and galaxy!!!!!
Alex N. Sitnik Apr 19, 2022
When your close elderly family members are in need of daily assistance, often we are not prepared for all the red tape, financial and personal decisions that come with it. Galaxy has been caring, professional and very accommodating with all of our requests. We feel very fortunate to be able to work with them.
Karina Srulevich Apr 18, 2022
