To our Clients, Families and Home Care Partners:
We value and appreciate the trust you place in us to take care of you and your loved ones.
We want to personally update you on the situation with COVID-19 and the steps we are taking to ensure the health and safety of our clients, families, caregivers and staff.
We believe that home remains the safest place for you or your loved one, as indications show that the virus is spread more quickly in larger group or public settings. Possible exposure will remain the lowest for those who are able to stay in their homes with limited outside contact. For this reason, we feel fortunate to be able to provide care that can keep people at home and limit their exposure through personalized care and support.
And while most cases of COVID-19 are mild, causing only fever and cough, a small percentage of cases become severe and may progress quickly, particularly in the elderly and among people with underlying medical conditions. Because this is the primary population that we serve, we understand you may have concerns. For that reason, we want to share with you how our organization is responding to the threat of COVID-19.
We are following updates and procedures from the CDC, State Department of Health, local and county authorities, the Home Care Association of America, and other agencies and resources.
We are vigilant about our need to help protect our staff and clients from illness be it the flu, COVID-19, or any other communicable disease.
The following are some of the protocols and procedures we have in place.
As new information becomes available, we will share that with our staff and clients. You can learn more here: https://www.cdc.gov/coronavirus/2019-ncov/index.html
Thank you for placing your trust in Galaxy Home Care.
Lenny Verkhoglaz
CEO and Co-Founder
compassionate, dedicated, helpful
Deborah Gould Nov 21, 2024
It is with great pleasure that I write this review about Galaxy Homecare. Choosing homecare for yourself your loved one is not easy and can be quite emotional too. Everyone at Galaxy made my experience wonderful. Starting with Ben, what can I say, the best person to help you navigate during these trying times and Natalie, an absolute treasure to the company. Of course, everyone else at Galaxy as well. Their home care personnel are top notch!! I highly recommend Galaxy Home care for you or your loved one!! Thank you.
Donna S Oct 31, 2024
I can't say enough about the service Ben at Galaxy provided to ensure I had the best care possible for my 89 year old father who had dimentia and also took a fall recently. Ben took the time to really understand our needs as a family, given the challenging circumstances with his recent fall that immobilized my father to a degree. We were given the services of Kalu Odin whom for a month, who took care of my father like he was his own son, and I felt Kalu to be part of the family. He was absolutely attentive in every aspect and truly helped my father's recovery process. He loves what he does, and it shows with his empathy and his diligence with dad, who took a great liking to Kalu. Dad is doing much better, and I attribute that to Kalu ,Ben, and the Galaxy team!
Wais Achikzad Oct 11, 2024
I can't say enough about how wonderful Galaxy Home Care was for my father. They were extremely responsive to our need for an immediate Aide and the Aides that helped him were amazing! We could not have asked for more caring, knowledgable, helpful, trustworthy and overall wonderful people.
Ellen Mandel Sep 30, 2024
Galaxy Home Care came into my life when my mother was sent home from a SNF in no shape to be left alone. Ben explained how the agency could help. We have met many kind, caring HHA's. If I ever need to use an agency again, I would definitely contact Galaxy Home Care.
Kymberly Cameron Apr 11, 2024
Very pleasant experience and a special thanks to Nadya and Georgianne ❣️ both of whom took excellent care of my dad...he adored the two of you.....I.appreciate you both! And to Ben who was efficient and caring as well🙂
Kim Newman Jan 25, 2024
Good and friendly professional staff thank you for all your help
Olena Moroz Jan 25, 2024
Very good agency and the people there are so nice 🥰🥰
salmouna salma Oct 24, 2023
Thank you for taking care of my Mother!
Alex Mogilner Apr 21, 2022
One of the the best agencies in Brooklyn!!
Gennady Gelfand Oct 1, 2023
Everyone is very helpful, especially Ben Kalika, who is always available or, if he is with another client, always calls you back immediately. And, the aide who worked with my mother, Guerlyne Jean Baptiste, is a wonderful, caring and compassionate person with great skills in working with elderly people. I could not have asked for more. Thank you.
Barbara Guinan Sep 19, 2023
Galaxy is run by a wonderful team! The go-to for home care services in NYC.
Sydney Angelov Aug 15, 2023
The Galaxie home care staff is exceptional and they know how to treat their employee. I personally was very happy to receive a card from Galaxie home care on my birthday. I really appreciated, Gene, Olga they are too nice.
Mirlene Tranquille pierre Nov 1, 2022
Dependable company. Was able to clear some hiccups along the way. Dad had excellent care until his passing. Ralph was a terrific caretaker. Ben the coordinator was very easy to reach even weekends.
Colleen Welsh Feb 27, 2023
Wonderful service. Great staff. Kind and caring.
Mike Mogilner Nov 7, 2022
Supporting office with great qualified home attendants. My mother is being taken care of 24/7.
Nataliya Stanetsky Jul 7, 2022
Fantastic service. Truly caring people that go above and beyond for your loved ones.
Evan L Apr 19, 2022
Galaxy Home Care provides an amazing service for older people, their caregivers and nurses are doing a wonderful job taking care of our parents. Thank you so much. Highly recommend!!!
Emily Itskov Apr 19, 2022
Wonderful service and great care for elderly. Galaxy Home cares and always avaliable to help. Forever grateful for the work that they do.
Anastasiya Siniakovich Apr 19, 2022
Galaxy Home Care is a life savior for our family. My mom suffered a devastating stroke in December rendering her handicapped and unable to live on her own. Navigating the Medicaid/Medicare maze became my full time job yielding very little results. If it wasn’t for the super knowledgeable, compassionate and overall professional Galaxy team, I still would have no dependable home care solution for my mom. They jumped through so many hoops and made everything work. Finally, somebody had my back! Thanks to Galaxy Home Care, they found a perfect home attendant for my mom, guided me through securing supplemental at-home services for her, and continue to provide lots of support and guidance as we move forward. Thank you, Galaxy Home Care!
Anya Boroditsky Apr 19, 2022
Great staff and customer service!
B Fl Apr 19, 2022
Super helpful team, we had a great experience from day one. Thank you again !
Eugene Gershman Apr 19, 2022
Exceptional service!!! Provided a higher quality of life for my granny, uplifted her and kept her entertained. The house was sparkling and all tasks that were requested have been completed. Thank you guys so much!!!
Vlad Negrich Apr 19, 2022
Galaxy took care of my grandmother, their amazing staff and administration provided top notch care. Put smiles on our whole family faces in the most difficult time for us all. Thank you alana and galaxy!!!!!
Alex N. Sitnik Apr 19, 2022
When your close elderly family members are in need of daily assistance, often we are not prepared for all the red tape, financial and personal decisions that come with it. Galaxy has been caring, professional and very accommodating with all of our requests. We feel very fortunate to be able to work with them.
Karina Srulevich Apr 18, 2022
