Does insurance cover the cost of the in-home care services Galaxy Home Care provides?

Medicaid Managed Long Term Care programs, traditional Long Term Care Insurance policies and other insurance policies may cover cost of home care services Galaxy Home Care provides. Other sources of coverage may include private/self-pay, auto accident insurance, Worker’s Compensation Insurance, and various religious or social service organizations.

How long will it take to get a caregiver?

As a result of our consultation, a caregiver is assigned that has the necessary skills, experience and personality match to best serve the client’s needs. The caregiver can be available at your convenience.

How do I arrange for in-home care?

Before care starts, our no obligation consultation gives opportunity to clients and family members to ask questions and learn more about our personalized home care services tailored to suit their individual needs.

Is in-home care offered by Galaxy Home Care provided by nurses?

In-home care services such as Companionship, Homemaking, Personal Care, and Live-in Care are provided by a caregiver who has the necessary skills and experience to best serve the client’s needs. Services requiring Skilled Nursing Care are provided by a registered nurse.

Are housekeeping and errand services included?

All caregivers are responsible for performing light housekeeping and errand services.

Do I have to sign a contract for services?

Galaxy Home Care never locks you into a contract. It’s an agreement for services and you are free to cancel it with proper notice – no questions asked. Our goal is to provide the best possible home care service.

What if I need to speak to someone in the office after business hours?

Galaxy Home Care office staff is available 24 hours a day, 7 days a week, 365 days a year.

What if my regular caregiver is unavailable?

If your regular in-home caregiver is unavailable, the Client Care Coordinator will arrange another caregiver and will contact you. Our goal is to ensure that home care services are provided as expected.

Is there a written plan of care for each client?

Galaxy Home Care develops a written Plan of Care for each client based on an assessment of their needs. The Plan of Care is developed before providing service in cooperation and agreement with the client and family’s representative. The Plan of Care will be used to direct the caregiver in the delivery of in-home care services. Plan of Care is reviewed with the client and family periodically to ensure that the client is receiving the appropriate level of care and is pleased with the caregiver providing the care.

Are there any hidden costs?

We never charge additional costs or fees. If there are changes, we always notify our clients well ahead of time.

Do you provide services to those in nursing homes or assisted living communities?

Galaxy Home Care can provide companionship or personal care to residents at assisted living facilities and nursing homes who may need additional attention or personalized care on a private/self-pay basis.

Are in-home care services available 24 hours, 7 days a week?

In-home care services are available for as little as a few hours a visit up to 24 hours, 7 days a week, 365 days a year.

How much does in-home care cost?

Please contact your local office directly for a complete list of home care services available, as well as the rates for your area.

How are caregivers selected?

All our caregivers have passed a thorough reference and criminal background checks. They are bonded, insured and our employees, not subcontractors. We match your specific needs and requests to the skills and background of each caregiver to find the ideal match.

What if the caregiver is not a good fit?

While Galaxy Home Care tries to get the best possible match of skills and personality in a caregiver for your family, there are occasions when a different caregiver will need to be arranged. Galaxy Home Care conducts periodic follow-ups and if for any reason you want to change a caregiver, we will do so at no charge until you are completely satisfied.

Request more information

    GALAXY HOME CARE OF Brooklyn, NY

    224 Kings Hwy, Brooklyn, NY 11223

    Tel: (718) 247-8300

    Fax: (718) 247-8301

    What Our Customers Say

    compassionate, dedicated, helpful

    Deborah Gould Nov 21, 2024

    It is with great pleasure that I write this review about Galaxy Homecare. Choosing homecare for yourself your loved one is not easy and can be quite emotional too. Everyone at Galaxy made my experience wonderful. Starting with Ben, what can I say, the best person to help you navigate during these trying times and Natalie, an absolute treasure to the company. Of course, everyone else at Galaxy as well. Their home care personnel are top notch!! I highly recommend Galaxy Home care for you or your loved one!! Thank you.

    Donna S Oct 31, 2024

    I can't say enough about the service Ben at Galaxy provided to ensure I had the best care possible for my 89 year old father who had dimentia and also took a fall recently. Ben took the time to really understand our needs as a family, given the challenging circumstances with his recent fall that immobilized my father to a degree. We were given the services of Kalu Odin whom for a month, who took care of my father like he was his own son, and I felt Kalu to be part of the family. He was absolutely attentive in every aspect and truly helped my father's recovery process. He loves what he does, and it shows with his empathy and his diligence with dad, who took a great liking to Kalu. Dad is doing much better, and I attribute that to Kalu ,Ben, and the Galaxy team!

    Wais Achikzad Oct 11, 2024

    I can't say enough about how wonderful Galaxy Home Care was for my father. They were extremely responsive to our need for an immediate Aide and the Aides that helped him were amazing! We could not have asked for more caring, knowledgable, helpful, trustworthy and overall wonderful people.

    Ellen Mandel Sep 30, 2024

    Galaxy Home Care came into my life when my mother was sent home from a SNF in no shape to be left alone. Ben explained how the agency could help. We have met many kind, caring HHA's. If I ever need to use an agency again, I would definitely contact Galaxy Home Care.

    Kymberly Cameron Apr 11, 2024

    Very pleasant experience and a special thanks to Nadya and Georgianne ❣️ both of whom took excellent care of my dad...he adored the two of you.....I.appreciate you both! And to Ben who was efficient and caring as well🙂

    Kim Newman Jan 25, 2024

    Good and friendly professional staff thank you for all your help

    Olena Moroz Jan 25, 2024

    Very good agency and the people there are so nice 🥰🥰

    salmouna salma Oct 24, 2023

    Thank you for taking care of my Mother!

    Alex Mogilner Apr 21, 2022

    One of the the best agencies in Brooklyn!!

    Gennady Gelfand Oct 1, 2023

    Everyone is very helpful, especially Ben Kalika, who is always available or, if he is with another client, always calls you back immediately. And, the aide who worked with my mother, Guerlyne Jean Baptiste, is a wonderful, caring and compassionate person with great skills in working with elderly people. I could not have asked for more. Thank you.

    Barbara Guinan Sep 19, 2023

    Galaxy is run by a wonderful team! The go-to for home care services in NYC.

    Sydney Angelov Aug 15, 2023

    The Galaxie home care staff is exceptional and they know how to treat their employee. I personally was very happy to receive a card from Galaxie home care on my birthday. I really appreciated, Gene, Olga they are too nice.

    Mirlene Tranquille pierre Nov 1, 2022

    Dependable company. Was able to clear some hiccups along the way. Dad had excellent care until his passing. Ralph was a terrific caretaker. Ben the coordinator was very easy to reach even weekends.

    Colleen Welsh Feb 27, 2023

    Wonderful service. Great staff. Kind and caring.

    Mike Mogilner Nov 7, 2022

    Supporting office with great qualified home attendants. My mother is being taken care of 24/7.

    Nataliya Stanetsky Jul 7, 2022

    Fantastic service. Truly caring people that go above and beyond for your loved ones.

    Evan L Apr 19, 2022

    Galaxy Home Care provides an amazing service for older people, their caregivers and nurses are doing a wonderful job taking care of our parents. Thank you so much. Highly recommend!!!

    Emily Itskov Apr 19, 2022

    Wonderful service and great care for elderly. Galaxy Home cares and always avaliable to help. Forever grateful for the work that they do.

    Anastasiya Siniakovich Apr 19, 2022

    Galaxy Home Care is a life savior for our family. My mom suffered a devastating stroke in December rendering her handicapped and unable to live on her own. Navigating the Medicaid/Medicare maze became my full time job yielding very little results. If it wasn’t for the super knowledgeable, compassionate and overall professional Galaxy team, I still would have no dependable home care solution for my mom. They jumped through so many hoops and made everything work. Finally, somebody had my back! Thanks to Galaxy Home Care, they found a perfect home attendant for my mom, guided me through securing supplemental at-home services for her, and continue to provide lots of support and guidance as we move forward. Thank you, Galaxy Home Care!

    Anya Boroditsky Apr 19, 2022

    Great staff and customer service!

    B Fl Apr 19, 2022

    Super helpful team, we had a great experience from day one. Thank you again !

    Eugene Gershman Apr 19, 2022

    Exceptional service!!! Provided a higher quality of life for my granny, uplifted her and kept her entertained. The house was sparkling and all tasks that were requested have been completed. Thank you guys so much!!!

    Vlad Negrich Apr 19, 2022

    Galaxy took care of my grandmother, their amazing staff and administration provided top notch care. Put smiles on our whole family faces in the most difficult time for us all. Thank you alana and galaxy!!!!!

    Alex N. Sitnik Apr 19, 2022

    When your close elderly family members are in need of daily assistance, often we are not prepared for all the red tape, financial and personal decisions that come with it. Galaxy has been caring, professional and very accommodating with all of our requests. We feel very fortunate to be able to work with them.

    Karina Srulevich Apr 18, 2022